Wdrażanie i utrzymywanie systemu zarządzania jakością w przedsiębiorstwie (EQMS)

Define the quality strategy

Określanie strategii zarządzania jakością korporacyjną. Definiowanie i formalizowanie podejścia do zapewniania jakości w całej organizacji.

Outlining the strategy for managing enterprise quality. Define and formalize quality techniques and standards. Assign responsibilities for achieving the required quality levels. Standardize the quality maintenance procedure, tools and techniques, recording and reporting, the timing of quality maintenance activities, and the roles and responsibilities for the quality management team.

Plan and deploy the EQMS scope, targets, and goals

Ustanawianie i skuteczne wdrażanie zakresu, celów i zadań systemu zarządzania jakością korporacyjną.

Establishing and effectively deploying the scope, targets, and goals of EQMS. Define the role of EQMS through nonconformance/corrective and preventive action, compliance/audit management, risk management, failure mode and effects analysis, and statistical process control. Implement EQMS into operational activities. Define the goals and objectives that are to be achieved by the EQMS.

Identify core EQMS processes, controls, and metrics

Rozpoznawanie i wdrażanie procesów, mechanizmów kontrolnych i mierników dla systemu zarządzania jakością korporacyjną (EQMS).

Recognizing and implementing the processes, controls, and metrics for maintenance of EQMS. Define the role of EQMS in failure mode and effects analysis, complaint handling, and advanced product quality planning. Establish the role of EQMS in evaluating metrics such as cost of quality, overall equipment effectiveness, on-time and complete shipments, percentage of products in compliance, and new product introductions.

Develop and document EQMS policies, procedures, standards, and measures

Ustalanie limitów procesów. Zbieranie wymaganych informacji i dostosowywanie ich do innych standardów jakości w organizacji.

Setting the process limits. Gather required information. Align with other documents and processes. Define the document structure.

Assess the EQMS performance

Benchmarking bieżących wyników w zakresie mierników jakości obejmujących całą organizację w porównaniu z najlepszymi praktykami branżowymi.

Benchmarking current performance in quality metrics that span across the value chain. Identify gaps in performance as compared to industry peers. Identify and implement complementary EQMS capabilities. Enable a continuous improvement environment.

Create environment and capability for EQMS improvement(s)

Nagradzanie doskonałości w zakresie jakości. Tworzenie i utrzymywanie partnerųstw jakościowych wspierających ciągłe doskonalenie.

Rewarding excellence in quality. Create and maintain quality partnerships. Maintain talent capabilities and competencies. Incorporate EQMS messaging into communication channels. Transfer proven EQMS methods. Consider factors such as EQMS reviews and gap assessments and the alignment and compatibility of business processes and quality. Adopt Lean principles.